News & Resources


Changes to the Home and Community Sector

August 7, 2017

Home and community support services (HCSS) providers that hold a contract with the Ministry of Health, a district health board and/or the Accident Compensation Corporation must be certified against home and community support sector Standard NZS 8158:2012. Overview of the Oversight Committee In 2015 an Oversight Committee was formed to support the ongoing development of this…

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Differences between third-party, second-party and first-party audits

July 7, 2017 Resources

In the world of quality management, there are three main categories of audits, which depend on the relationship between the auditor and the person being audited. These are called third-party audits, second-party audits, and first-party audits. Described below are these categories and an explanation on what falls under each one of them. Third-Party Audits A…

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Benefits of digitizing your quality management system

July 7, 2017 Resources

There are a wide variety of business advantages to having a quality management system (QMS) based certification that is centralised and digitally managed and streamlined. Increased marketability Reduce operational expenses Better management control Increased customer satisfaction Improved internal communication Improved customer service Reduction of liability risks Increased attractiveness to investors Also, most certification standards have…

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Health and Disability Services Standards Review

November 6, 2017 What's New

The Ministry of Health is in the process of reviewing the Health and Disability Services Standards. They are required to do so under Section 24 of the Health and Disability Services (Safety) Act 2001. The Act requires regular review of the service standards to assess whether existing standards should continue unchanged, be amended, or be…

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The Journey to Q-Audit

June 5, 2017

Henry Ford once said that “you can’t build a reputation on what you are going to do.” That’s why we’ve built ours on our record. We have been operating as auditors for the New Zealand healthcare sector since 1993, under the name Health Audit NZ. During that time we’ve earned a reputation we’re incredibly proud…

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What’s in a Name? Find Out Why We’ve Changed Ours.

August 21, 2017

“I read in a book once that a rose by any other name would smell as sweet, but I’ve never been able to believe it. I don’t believe a rose WOULD be as nice if it was called a thistle or a skunk cabbage.” – L.M Montgomery, Anne of Green Gables. Like Anne of Green…

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