Our auditors’ raison d’etre is to ensure that your organisation is operating with optimum efficacy and with the quality that is a core component of your mission. Surveillance audits in the form of spot checks help to verify that recommendations have been implemented towards meeting relevant standards.
It keeps staff focused on the process and underscores the importance of meeting standards.
The surveillance audit is not required to be as comprehensive as the certification or recertification audit. Its duration will be influenced by the standard that your organisation is certified to, the scope and complexity of your management system and services, and the results of any previous audits. Surveillance audits are designed to give your organisation, clients and other key stakeholders confidence that you continue to maintain compliance to the agreed standard.